Below are some questions that users frequently ask. Please review this list before you submit a question to our Customer Service department.

Why AlbumPost?

• What are the advantages of AlbumPost over other digital photo hosting sites?
• Why would I pay money to host my photos when I can host for free elsewhere?

Billing

• How much does AlbumPost cost?
• Why does AlbumPost require a credit card for a free trial?
• How do I cancel my account?
• Why does my credit card statement have a charge from "Launchpoint Software, Inc."?

Referrals

• What are referrals and how do they work?
• Why don't I get credit for my referrals immediately?

Ebay

• What is "direct linking" and does AlbumPost allow it?
• How do I get the URL to one of my photos for "direct linking"?

Your Gallery :: General Questions

• Can I add links, bold text, and fancy fonts to my albums?
• What is a Hex Color Code anyway?
• How do I change the highlight photo for an album?
• Can I stop people from downloading my photos?
• How do I protect my images against unauthorized reproduction?
• Can I use AlbumPost if I have a Mac?
• What is "direct linking" and does AlbumPost allow it?

Your Gallery :: Uploading Photos

• How many photos can I upload at once?
• What is Gallery Remote and where do I get it?
• How do I use Gallery Remote?
• What format can the photos be in?
• Does AlbumPost store the original file uploaded?

Your Gallery :: Groups

• Does AlbumPost support groups? We would like to allow multiple users to post photos to one account.

Your Gallery :: Setting Permissions

• I don't want everybody who comes to http://myusername.albumpost.com to see all my albums. What do I do?
• What are permissions?
• How do I set permissions?

Your Gallery :: Viewing Users

• What is a Viewing User?
• How do I add a Viewing User?
• Is there anything that a Viewing User can't do?
• What are Viewing Users good for?